Community Resources

Browse through various harm reduction supports, abstinence-based services, youth resources, as well as crisis and mental health services based in Hamilton, Ontario

National Overdose Prevention Line

  • NORS is an overdose prevention hotline for Canadians providing loving, confidential, non-judgmental support for you, whenever and wherever you use drugs
  • Call NORS before you use drugs to connect with people who want to help you stay safe. NORS is an initiative between Grenfell Ministries, the Brave Technology Coop and Dr. Monty Ghosh. You can reach us by emailing weloveyou@nors.ca – and we mean it
    • Call (Canada only): 1-888-688-NORS (6677)
    • Call Never Use Alone (US only): 1-800-484-3731
    • Mobile App (Global): The Brave App

https://www.nors.ca/

Where to get Free Naloxone Kits in Hamilton

  • You can get a naloxone kit and training at several organizations across Hamilton, as well as at your local pharmacy. Call your pharmacy to confirm that they provide naloxone

https://www.hamilton.ca/public-health/clinics-services/get-free-naloxone-kits\

Connect Mental Health and Substance Use Outpatient Programs

  • Centralized intake service for 17 different adult outpatient mental health and substance use programs at St. Joseph’s Healthcare
  • Makes the referral process simple and supportive, connecting people to the right care
  • Address: 100 West 5th St.
  • Contact: 905-522-1155 ext. 36499
  • Hours: Monday to Friday 8:00am to 5:00pm

https://www.stjoes.ca/hospital-services/mental-health-addiction-services/connect-mental-health-and-addiction-outpatient-programs

Connex Ontario

  • If your or someone you care about is looking for mental health, gambling, or substance use supports call 1-866-531-2600 or text “Connex” to 247247
    System navigators are available 24/7 for free to access healthcare services information

https://www.connexontario.ca/en-ca/

Starling’s Community Forward

  • Subscribe to access their free guide for youth and adults who have been impacted by the stress and stigma of a parent’s drug use (including alcohol). Created by peers for peers.

https://www.starlings.ca/

Crisis Lines

Crisis Lines
  • *Call 911 if yourself or anyone else is at immediate risk of harm*
  • COAST: 905-972-8338
  • Barrett Centre: 905-529-7878
  • Kids Help Phone: 1-800-668-6868 (or text HOME to 686868)
  • Good2Talk helpline for college/university students: 1-866-925-5454
  • First Nations and Inuit Hope for Wellness Help Line: 1-855-242-3310
  • Grief Text Line: 289-278-1885
  • Black Youth Helpline: 416-285-9944 or toll free 1-833-294-8650
  • Canadian Suicide Prevention Service: Call 1-833-456-4566 or text 45645
  • Naseeha Youth Helpline, for Muslims and non-Muslims: 1-866-627-3342
  • Trans Lifeline: 1-877-330-6366
  • The Trevor Project for 2SLGBTQ+ Youth: 1-866-844-7386

Youth Services in Hamilton

CLOSED

stjoes.ca/hospital-services/mental-health-addiction-services/the-young-adult-substance-use-program 

  • Provides early intervention so that young adults struggling with substance use can have the best chance possible of avoiding chronic substance use
  • Address: 100 West 5th St.
  • Contact: 905-522-1155 ext. 39492
St. Joseph’s Healthcare - Young Adult Substance Use Program

stjoes.ca/hospital-services/mental-health-addiction-services/the-young-adult-substance-use-program 

  • Provides early intervention so that young adults struggling with substance use can have the best chance possible of avoiding chronic substance use
  • Address: 100 West 5th St.
  • Contact: 905-522-1155 ext. 39492
St. Joseph’s Healthcare - Youth Wellness Centre

stjoes.ca/hospital-services/mental-health-addiction-services/mental-health-services/youth-wellness-centre

  • A safe, accessible environment for young people aged 17 to 25 to receive expert mental health and substance use care by self-referral
  • Address: 38 James St. S (2nd floor)
  • Contact: 905-522-1155 ext. 31725
Living Rock Ministries

livingrock.ca/

  • Youth resource centre for at risk youth age 13-25 who are affected by loss of family, poverty, substance use, and mental health
  • Provide support navigating social systems, such as meeting basic needs of food, education, and shelter
  • Supports with personal development, life skills, and employment training
  • Address: 30 Wilson St.
  • Contact: 905-528-ROCK (7625)
Alternatives for Youth

ay.on.ca/

  • Substance use and mental health services for youth age 12-25 and their families
  • Address: 38 James St. S (2nd floor)
  • Contact: 905-527-4469

Emergency Shelters in Hamilton

CLOSED

stjoes.ca/hospital-services/mental-health-addiction-services/the-young-adult-substance-use-program 

  • Provides early intervention so that young adults struggling with substance use can have the best chance possible of avoiding chronic substance use
  • Address: 100 West 5th St.
  • Contact: 905-522-1155 ext. 39492
Youth Shelters

Notre Dame House

https://www.goodshepherdcentres.ca/services/notre-dame-house/

  • Notre Dame House is a 24-hour emergency shelter providing 21 beds for youth between 16 and 21 years of age
  • Address: 14 Cannon Street West, Hamilton, ON L8R 2B3
  • Contact: 905-308-8090
Men’s Shelters

Salvation Army Booth Centre

  • Salvation Army Booth Centre is a 24-hour emergency shelter providing 81 beds to adult men 18 years and older
  • Address: 94 York Blvd, Hamilton, ON L8R 1R6
  • Contact: 905-527-1444

Mission Services

Good Shepherd

Women’s Shelters

Mary’s Place

Native Women’s Centre

Womankind

Domestic Violence Shelters for Women

Martha House

Interval House

Inasmuch House

Harm Reduction Services Available in Hamilton

CLOSED

aidsnetwork.ca/the-van/

  • The Van Needle Syringe program provides needles, safe injection supplies and needle disposal
  • Services offered: Counselling and referrals for drug and alcohol use, detox, health care and shelters
  • Call or Text: 905-317-9966
  • Hours:
    • Monday to Sunday 7:00pm to 11:00pm
    • Monday to Friday: 11:00am to 3:00pm
The VAN (The Aids Network)

aidsnetwork.ca/the-van/

  • The Van Needle Syringe program provides needles, safe injection supplies and needle disposal
  • Services offered: Counselling and referrals for drug and alcohol use, detox, health care and shelters
  • Call or Text: 905-317-9966
  • Hours:
    • Monday to Sunday 7:00pm to 11:00pm
    • Monday to Friday: 11:00am to 3:00pm
The Aids Network - Get a Kit

getakit.ca

  • Free HIV self-test kits in Ontario
  • Mailed to your house in discreet packaging
Urban Core Community Health Center

hucchc.com/health-and-wellness-programs/harm-reduction/

  • Offer a safe, hygienic environment for people to inject pre-obtained drugs under the supervision of staff in the case of an overdose
  • Services offered: Provide sterile injection supplies, education, overdose prevention and intervention, nursing and other services and referrals
  • Community Health Programs and Primary Health Care
    • 181 Main St West
Overdose Prevention Site
  • Consumption and Treatment Services
    • 70 James St South (St. Pauls Presbyterian Church)
  • Contact: 905-522-3233
  • Hours:
    • Monday, Tuesday, Thursday, Friday 10:30am to 10:30pm
    • Wednesday 12:30pm to 10:30pm
    • Saturday & Sunday 4:00pm to 10:30pm
Keeping Six Hamilton

keepingsix.org/

  • Harm reduction action league that defends the rights and dignity of people who use drugs
  • Services offered: Outreach team provides food and harm reduction supplies
  • Contact: info@keepingsix.org
Grenfell Ministries Outreach Program

grenfellministries.org/

  • C.O.A.C.H program, street outreach program, substance use management program, overdose prevention line, and online supports offered
  • Contact: 1-866-212-4575 or info@grenfellministries.org
Alcohol, Drugs, and Gambling Services (ADGS)

hamilton.ca/public-health/clinics-services/alcohol-drug-gambling-services

  • Services offered: counselling, group programs, methadone case management, referrals to treatment and other resources, needle syringe program, GAIN assessment
  • Address: 21 Hunter St. E. 3rd floor
  • Contact: 905-546-3606
  • Hours:
    • Monday, Tuesday, Thursday, Friday 9:00am to 4:30pm
    • Wednesday 9:00am to 7:00pm
Mission Services – Suntrac Wellness & Addiction Treatment Program

mission-services.com/programs-and-services/addiction-services/suntrac/

  • Treatment of substance use for male identified individuals age 19+
  • Services offered: Drop in programming (taking steps and partners in recovery), treatment programing, GAIN assessment
  • Address: 196 Wentworth St. N
  • Contact: 905-528-0389 for more information/to arrange an intake
  • Hours:
    • Monday to Friday 8:30am to 5:30pm
Mission Services - Suntrac Wellness & Addiction Treatment Program, Breaking Free Online

mission-services.com/suntrac-group-updates/

  • Online treatment option for substance use journey
  • Evidence-based digital recovery program
  • Available 24/7 through desktop and mobile apps
  • Interactive, personal, and confidential programming that meets you at your stage of recovery
  • Contact: 905-528-0389 for more information/to arrange an intake
St. Joseph’s Healthcare - Rapid Access Addiction Medicine (RAAM) Clinic

stjoes.ca/hospital-services/mental-health-addiction-services/rapid-access-addiction-medicine-raam-clinic

  • Serves those with substance abuse issues, primarily people who use opioids and alcohol. Provides assessments, counselling and prescriptions for medications that may help with lessening cravings and withdrawal symptoms.
  • Also helps people navigate access to other addiction services in our community and provides support through transition
  • Address: 225 James St. S
  • Contact: 905-522-1155 ext. 35800
Wesley Special Care Unit

wesley.ca/services/housing-homelessness/harold-e-ballard-special-care-unit/

  • Harm reduction and managed alcohol program for men and women experiencing homelessness, addiction, and serious health problems, using an evidence-based model
  • Address: 52 Catherine St. N
  • Contact: 905-528-5629
  • Hours: 24/7
YWCA Safer Drug Use Space

https://www.ywcahamilton.org/ 

  • YWCA Safer Drug Use Space is a place for unhoused women and gender diverse folks to safely use drugs in a supervised environment
  • Address: 5 MacNab St S, Hamilton, ON L8P 3C1
  • Contact: (905) 522-9922

Abstinence-Based Programs in Hamilton

CLOSED

stjoes.ca/hospital-services/mental-health-addiction-services/addiction-services/men’s-addiction-service-hamilton-mash

  • A supportive environment for men of all ages to safely withdrawal from substances
  • Address: 595 Main St. E
  • Contact: 905-527-9264
  • Hours: 24/7
St. Joseph’s Healthcare - Men’s Addiction Services Hamilton (MASH)

stjoes.ca/hospital-services/mental-health-addiction-services/addiction-services/men’s-addiction-service-hamilton-mash

  • A supportive environment for men of all ages to safely withdrawal from substances
  • Address: 595 Main St. E
  • Contact: 905-527-9264
  • Hours: 24/7
St. Joseph’s Healthcare - Womankind Addiction Services (Withdrawal Management)

stjoes.ca/hospital-services/mental-health-addiction-services/addiction-services/womankind-addiction-service

  • A supportive environment for women of all ages to safely withdrawal from substances
  • Address: 431 Whitney Avenue
  • Contact: 905-545-9100
  • Hours: 24/7
St. Joseph’s Healthcare - Womankind Addiction Services (Residential Treatment)

stjoes.ca/hospital-services/mental-health-addiction-services/addiction-services/womankind-addiction-service

  • A six week residential treatment program for women of all ages
  • Address: 431 Whitney Avenue
  • Contact: 905-521-9591 ext. 237
  • Hours: 24/7
St. Joseph’s Healthcare - Womankind Addiction Services (Aftercare)

stjoes.ca/hospital-services/mental-health-addiction-services/addiction-services/womankind-addiction-service

  • Ongoing support and skills for women who have completed the residential treatment program
  • Address: 431 Whitney Avenue
  • Contact: 905-521-9591 ext. 240
  • Hours: 24/7
Wayside House of Hamilton

waysidehouseham.com/

  • 5-6 week residential addiction treatment program for adult males
  • Address: 15 Charlton Ave. W
  • Contact: 905-528-8969
  • Hours: 24/7

Drop-In Programs

CLOSED

https://wesley.ca/services/housing-homelessness/wesley-day-centre/

  • Drop in space for people experiencing homelessness
  • *Harm reduction supplies available*
  • Address: 52 Catherine St. N
  • Contact: 905-528-5640
  • Hours:
    • Monday to Friday 8:30am to 4:00pm, 5:00pm to 9:00pm
    • Saturday 8:30am to 1:00pm
    • Sunday 1:00pm to 5:00pm
  • Clinic Hours:
    • Monday, Wednesday, Friday 9:00am to 12:00pm (Physician)
    • Tuesday and Thursday, 9:00am to 1:00pm (Nurse)
Wesley Day Centre

https://wesley.ca/services/housing-homelessness/wesley-day-centre/

  • Drop in space for people experiencing homelessness
  • *Harm reduction supplies available*
  • Address: 52 Catherine St. N
  • Contact: 905-528-5640
  • Hours:
    • Monday to Friday 8:30am to 4:00pm
    • Saturday 8:30am to 1:00pm
    • Sunday 1:00pm to 5:00pm
  • Clinic Hours:
    • Monday, Wednesday, Friday 9:00am to 12:00pm (Physician)
    • Tuesday and Thursday, 9:00am to 1:00pm (Nurse)
The Hub

thehamiltonhub.org/

  • Drop-in space for people experiencing homelessness
  • *Harm reduction supplies available*
  • Address: 78 Vine St.
  • Contact: info@thehamiltonhub.org
  • Hours: 5:00pm to 9:00pm daily
Mission Services – Willows Place

mission-services.com/programs-and-services/willows-place/

  • Safe low-barrier drop in space for all women identified folks experiencing homelessness
  • Services offered: laundry, meals, showers, rest, art games, referrals, harm reduction supplies
  • Address: 196 Wentworth St. N (entrance faces Wentworth St. N)
  • Contact: 905-528-5100 ext. 1200
  • Hours: 9:00am to 8:30pm daily
YWCA - Carol Anne’s Place

ywcahamilton.org/womens-housing-services/

  • Safe low-barrier overnight drop in space for all women identified folks experiencing homelessness
  • Services offered: rest, meals, showers, referrals, harm reduction supplies
  • Address: 75 MacNab St. S (entrance on the corner of Hunter and MacNab)
  • Contact: 905-517-9326
  • Hours: 10:00pm to 1:00pm daily

Mental Health Services

CLOSED

cmhahamilton.ca/

  • Community mental health agency that provides services to adults with severe mental illness
  • Contact: 905-521-0090
  • Address: 131 John St. S
Canadian Mental Health Association (CMHA)

cmhahamilton.ca/

  • Community mental health agency that provides services to adults with severe mental illness
  • Contact: 905-521-0090
  • Address: 131 John St. S
Mind Beacon

info.mindbeacon.com/btn542

  • Free online mental health services for Ontario residents dealing with stress, anxiety, depression, and more
Morneau Shepell

ontario.abiliticbt.com/home

  • An internet-based cognitive behavioural therapy (iCBT) program that helps you understand and change the thoughts, feelings, and behaviours that are causing you problems
  • Addresses anxiety symptoms related to challenges of pandemic: uncertainty, isolation, caring for family and community members, information overload and stress management

2SLGBTQ+ Services and Supports

CLOSED

cmhahamilton.ca/

  • Community mental health agency that provides services to adults with severe mental illness
  • Contact: 905-521-0090
  • Address: 131 John St. S
YWCA Speqtrum
Hamilton Trans Health